Aquatrols Approach Customer Loyalty Program
These Terms and Conditions were last revised on and are effective as of October 1, 2023.
The Program is open to current Aquatrols customers. VOID WHERE PROHIBITED BY LAW.
The Approach Customer Loyalty Program (the “Program”) is a loyalty rewards program sponsored by Aquatrols Corp of America (“Sponsor”) that will allow registered and active participants (“Participants”) to redeem earned points (“Points”), collected by Participant in connection with Participant’s valid purchase of certain Aquatrols branded products (“Products”) for certain rewards or other items (“Rewards” or “Reward Items”), subject to availability and these Terms and Conditions. All Program Rewards are described in the “Rewards” catalog via the Program website located at approach.aquatrols.com (the “Website”).
1. Program Participation and Eligibility:
The Program is scheduled to begin on or about October 1st, 2023, at 12:01 a.m. New York City time and end on or about September 30, 2024, at 11:59 p.m. New York City time (the “Promotional Period”); however, Sponsor reserves the right, at its sole discretion, to shorten, suspend, terminate, or extend the Promotional Period or the Program at any time even though changes may affect the value of Points already accumulated or a Participant’s ability to use accumulated Points. Sponsor shall not be liable for any variation in value to any Participant due to such change to the Promotional Period.
The Program is open to (a) permanent legal residents of the fifty (50) United States (excluding residents of Puerto Rico and U.S. Territories and Possessions), the District of Columbia and Canada; (b) who are eighteen (18) years of age or over; (c) who are existing customers of Sponsor. The Website is intended for viewing only within the United States, the District of Columbia and Canada and no person is authorized or eligible to participate in the Program if such person is located outside of the United States, the District of Columbia and Canada. All Program Participants must have a valid email address, mailing address and internet access. The Program is void where prohibited by law.
If entering a trade promotion or rewards program is a violation of your company’s policies, do not participate in this Program.
By participating in the Program, you (a) represent and warrant that you have read, understand and unconditionally accept these Terms and Conditions, as they may be modified from time to time without notice to you, (b) represent that you meet each of the eligibility requirements set forth in these Terms and Conditions, (c) represent and warrant that you have received the appropriate authorization from your employer, (d) consent to receive email messages from Sponsor in connection with the Program, and (e) consent to our collection and use of your personal information in accordance with these Terms and Conditions and as otherwise set forth in our Privacy Policy located on the Rewards website. If you wish to opt-out of the Program and/or cancel an Account (as defined below), you must email approach@aquatrols.com.
None of the following persons or entities may be Participants or otherwise participate in the Program: (a) any directors, officers, or employees of any of Sponsor’s distribution customers; (b) employees of Sponsor and its parent companies, affiliates, divisions, franchisees, and subsidiaries; (c) Sponsor’s advertising, marketing, and promotion agencies (collectively, the “Promotion Entities”); or (d) members of the immediate family (defined as spouses, parents, siblings and children, and each of their spouses) and household of any of the foregoing.
In addition to any other legal or equitable remedy which may be available to Sponsor under applicable law, Sponsor reserves the right at any time to limit Program enrollment and may terminate, void or cancel the Program or any individual Participant’s Account, or portion thereof, if any Points are issued, received, submitted for redemption, or redeemed illegally or through fraud, theft or in contravention of the Terms and Conditions, or in the event that any viruses, bugs, malware, ransomware, cyberattack, non-authorized human or computer intervention or other causes beyond the control of Sponsor corrupts or impairs the security of the Website or Program, including but not limited to an attempt by any person to hack into or otherwise tamper with underlying source code or programming of any part of the Website. Notwithstanding the forgoing and without limitation, Sponsor further reserves the right, at any time, without notice and in its sole discretion: (a) to modify the list of eligible Products; (b) to modify or change the number or value of Points values assigned to any Product; (c) to modify Points redemption procedures, including the number of Points required for redemption of a particular Reward Item; (d) to modify or limit the collection of Points, including but not limited to, imposing time limits and changes in Reward Item values; (e) to modify or eliminate the availability of any Reward Item; and (f) to alter, limit, modify or otherwise supplement the Program Terms and Conditions. Without limiting the foregoing, such modifications may (i) govern, limit or restrict a Participant’s use of Points earned on or after the date of modification, (ii) change the value of already accumulated Points or other benefits, or (iii) both (i) and (ii). Termination of any Account will result in a loss of all accumulated Points in such Account. A Participant whose Account has been terminated for any reason may not open a new Account.
2. Program Registration and Collection of Points:
To become a Participant, you must register for the Program by following the link provided and following the on-screen instructions to complete the online registration process. Upon completion of the Program registration process, a confirmation email will be sent to the email address provided.
Program details can be found at www.aquatrols.com/approach
All Points expire two (2) years from the date Points are earned. In the event a Participant fails to redeem their points on or before the expiration date, the Points will be forfeited and go unredeemed.
All qualifying Product purchases will result in Points earned, regardless of product value or order and origination channel. Sponsor reserves the right to offer incentives, multipliers or bonuses that incrementally reward some purchases above the baseline level. Points will only be awarded for the costs of products purchased. Shipping, handling, and sales taxes are included in the cost of the Reward merchandise. Participants must have a valid shipping address and phone number in the United States (excluding Puerto Rico and U.S. Territories and Possessions), the District of Columbia or Canada. Reward merchandise will be shipped to the business address of record. Points will be awarded monthly for eligible standard Product purchases.
Each Account is responsible for any taxes that may apply or otherwise be owed. Consult your tax adviser if you have any tax questions regarding the Program or redemption of Points.
The number of Points awarded and the value thereof is subject to change at any time. Subject to the terms hereof, Participant will be eligible to receive the number of Points associated with a Product, as published in these Terms and Conditions, as of the time of redemption of the Points.
3. Accounts:
A Participant may only register for and use one (1) Program Account. The Program Account will represent the Participant’s business, not the individual. Points will be earned and redeemed at a business level, not an individual level. Accounts are non-transferrable. To change the primary Participant, Program participants must visit the Program website at approach.aquatrols.com. Participants are responsible for the accuracy of Program registration data provided to Sponsor, including email address and street/mailing address. Sponsor is not responsible for changes in Participant’s email address or street/mailing address.
Accounts may be eligible for certain non-points related benefits as a result of their Program Level. Non-monetary and non-points related benefits are determined at the sole benefit of the Sponsor.
4. Redemption of Points for Reward Items
Points may only be used to redeem selected Reward Items offered in the Reward catalog located on the Website, accessible via approach.aquatrols.com, while supplies last. Reward Items will have a value assigned to them on the Website at the time of redemption. To receive a Reward Item, Participants must have a sufficient number of Points in such Participant’s Account. Points will be subtracted from a Participant’s Account once the Reward is requested. Sponsor reserves the right to modify the list of Reward Items and other items available for redemption, as well as their corresponding values any time at any period during the Program.
To redeem Points, navigate through the items listed in the Reward Items catalog section of the Website and choose a Reward Item(s) still available for which you have sufficient Points for redemption. Click the link and follow the instructions to complete the redemption transaction. You are responsible for ensuring your Account information is accurate and up-to-date. Reward Items may be fulfilled by our third party suppliers or fulfillment partner(s).
Points may only be used at the Website and have no cash value. Points do not constitute property and may be revoked at any time. Points are not assignable, and Points may never be sold, exchanged, bartered, transferred or given away. Sponsor endeavors to keep the Website error free, but if Points are credited to an Account due to a programming error or regular maintenance, Sponsor reserves the right to adjust or reverse such a transaction. Points can be used as they are earned, subject to an Account being “current” under Sponsor’s accounts receivable terms & conditions.
Any inactive Participant who has not made a purchase from Sponsor for a period of one (1) year will have sixty (60) days from the one (1) year anniversary of Participant’s last purchase to redeem their Points, or the Points will be forfeited and go unredeemed.
Sponsor is not responsible for any mail, shipment or handling errors in connection with the delivery of a Reward Item. All redemptions for Reward Items are final, and Sponsor assumes no responsibility for any loss, damage, defect, injury, death or expense relating to any Reward claimed by a Participant in this Program. Participant understands that by redeeming Points, your personal information may be shared with third party suppliers for fulfillment purposes. Participant further acknowledges that Reward Items may come from third party suppliers and that Sponsor is not responsible for the quality of goods and/or services of any Reward Item claimed by a Participant in the Program. Sponsor assumes no liability, obligation or responsibility for, and makes no warranty with respect to, any Reward Item including, but not limited to, the fulfillment and timeliness of delivery of Reward Items.
5. General
Participants agree to these Terms and Conditions and to all decisions of Sponsor, or its designated agent, which are final and legally binding in all respects, and further agrees that Sponsor shall have no liability whatsoever and shall be held harmless for any injuries, losses, or damages of any kind to persons or property, including death, sustained, in whole or in part, directly or indirectly, in connection with or resulting from acceptance, possession or use/misuse of any Reward or Reward Item, or participation in Program or participation in any Program-related activities and further acknowledges that said parties have neither made, nor are in any manner responsible or liable for, any warranty, representation or guarantee, expressed or implied, in fact or in law, relative to any Reward Item, including, but not limited to, its merchantability, quality, mechanical condition or fitness for a particular purpose. As a condition of participating in the Program, Participants agree that (1) under no circumstances will Participant be permitted to obtain awards for, and Participant hereby waives all rights to claim, punitive, incidental, consequential or any other damages other than for actual out-of-pocket expenses, (2) all causes of action arising out of or connected with this Program shall be resolved individually, without resort to any form of class action and shall be resolved exclusively by arbitration under the Terms and Conditions of the American Arbitration Association, and (3) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Program, but shall in no event include attorney’s fees. The Sponsor, and its parent companies, affiliates, divisions, franchisees, subsidiaries, and Promotion Entities are not responsible for hardware, software or telephone failures of any kind, traffic congestion on the Internet or at any website or any combination thereof, incomplete, garbled or delayed computer transmissions, whether caused by Sponsor, users or by any of the equipment or programming associated with or utilized in the Program or by technical or human error which may occur and/or which may damage a user’s system or limit a Participant’s ability to participate and/or redeem Reward Items in the Program. Participant agrees not to misuse the Program by conduct which is detrimental to the Program, including, without limitation, (a) attempting to accrue Points or redeem Points in a manner inconsistent with these Terms and Conditions, (b) having multiple Accounts, (c) redeeming or attempting to redeem Points on the behalf of other Participants, (d) participating in purchasing or redemption fraud, or (e) using any robot, spider, other automatic device or manual process to transact with or monitor the Program. All expenses not specified herein are the Participant’s responsibility. Sponsor’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver of that provision. Should any provision of these Terms and Conditions be deemed unenforceable or invalid, the other provisions of these Terms and Conditions shall remain in full force and effect. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey. Sponsor’s failure to enforce any term of these Terms and Conditions shall not constitute a waiver of that provision. Should any provision of these Terms and Conditions be deemed unenforceable or invalid, the other provisions of these Terms and Conditions shall remain in full force and effect.
6. Program Services
By registering for the Program, Participant gives the Sponsor permission to contact customer via email, direct mail and telephone to inform customer of ongoing promotional opportunities available through the Program.
Program support is available via email at approach@aquatrols.com or through the Program’s online ticket submission.
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